Refund Policy
Our refund policies are regulated by the terms and conditions under which all the refunds are initiated and processed. Please go through our refund policies carefully before availing yourself of our services.
Eligibility
Refunds will be initiated and provided in certain cases subject to the terms and conditions provided in the policy. Businesses can demand refunds for specific services and under certain transaction circumstances.
Non-Refundable Services
Some of our services are non-refundable and it is specified at the time of purchase and registration process. Such services are exempt from the refund policy unless not specified.
Refund Requests
Connect with our customer support team with in 3 to 4 working days to request a refund. Provide all necessary information and supporting documentation related to your request.
Refund Processing
Refunds will be initiated and completed by 5-21 working days. The refund method may vary and depend upon the original payment method used for the transaction. We reserve the right to refund the original amount, partial amount, or deduct any applicable fees or charges. All refunds will be charged to instrument transacted.
Policy Modifications
Mobypay reserves the right to modify or update the Refund Policy anytime. The changes will be effective upon posting the revised policy on our website. We request you to review our policy periodically for any updates.
If you have any queries or concerns regarding our refund policy,
please contact our customer support on +91- 9652622988, Email – hello@mobypay.in.